…in which I talk about my continuing saga with my glasses
So my lens came in last night and immediately after work we picked up Ansel and headed out to Eyemasters. When we got there, they initially couldn’t even find my lens, but the manager/technician found it right away and said it would only take twenty minutes to install the lens in my glasses (rather than the normal hour). Heather stayed with Ansel in the car to feed him while I read my book in the store. When they gave me my glasses back with the new lens, I felt like nothing had changed. There was a minimal improvement, but nothing that made me feel like I was going to avoid any long term eyestrain. I was actually able to talk to the manager for a bit and described the exact sensation I was suffering and he knew what aspect of the prescription would be to blame and he checked the prescription on the lens. It was spot on the prescription so he didn’t know exactly what the problem could be. I again insisted that the glasses I’ve been wearing for the previous year were perfect and that the new ones were exactly the same, but were causing me all kinds of problems. He finally asked if he could see my old glasses and he checked the prescription of the right lens on them. And here comes the rub. Turns out the prescription on my old glasses was actually wrong! When they made the lenses a year ago, they screwed up and typed a number in the order incorrectly and I’d been wearing the wrong prescription for almost a year. He said that variance in the old lens and the new lens would be entirely responsible for the eyestrain I’ve been suffering. Finally, vindication!
He said that he would not be able to order lenses to match my old ones, he could only go off of the prescription and since thats what I had, he couldn’t do anything about it. He said the only way to correct the problem was to go and get my eyes checked and to bring in a new prescription. Dreading the answer I asked him if I would then have to buy all new lenses to match the new prescription. He explained that their policy includes a sixty day window in which I can get a new eye exam in case the glasses aren’t helping me the way that they should. So now I get to make an eye appointment, get a new prescription that doesn’t cause eyestrain, and get new, new, new, new lenses. Soon, I may be able to see straight once again!
